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Privacy Policy of www.ganzaroma.it

This Web Site collects certain Personal Data of its Users.
Data Controller
GANZA ROMA DI SILVERI CINZIA SOLE PROPRIETORSHIP
Owner’s email address: info@ganzaroma.it

 

Types of Data collected

Among the Personal Data collected by this Web Site, either independently or through third parties, are: email; first name; last name; telephone number; country; zip code; city; address; usage data; gender; username; company name; various types of Data; Cookies; About me; Data communicated during the use of the service; geographic location.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the collection of data.

Personal Data may be freely provided by the User or, in the case of Usage Data, automatically collected during the use of this Website.

Unless otherwise specified, all Data required by this Web Site is required. If the User refuses to disclose it, it may be impossible for this Web Site to provide the Service. In cases where this Web Site indicates certain Data as optional, Users are free to refrain from disclosing such Data, without this having any effect on the availability of the Service or its operation.

Users who have any doubts as to which Data is mandatory are encouraged to contact the Owner.

Any use of Cookies – or other tracking tools – by this Web Site or the owners of third party services used by this Web Site, unless otherwise stated, is intended to provide the Service requested by the User, in addition to the additional purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Web Site and guarantees to have the right to communicate or disseminate them, releasing the Owner from any liability to third parties.

Method and place of processing of the collected Data.

 

Methods of treatment

The Holder shall take appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of Personal Data.

The processing is carried out by computer and/or telematic means, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organisation of this Website (administrative, commercial, marketing, legal, system administrators) or external parties (such as third party technical service providers, couriers, hosting providers, IT companies, communication agencies) appointed also, if necessary, as Data Processors by the Data Controller, may have access to the Data. The updated list of Managers may always be requested from the Data Controller.

 

Legal basis of the treatment

The Holder shall process Personal Data relating to the User in the event that one of the following conditions is met:

  • Note: In some jurisdictions, the Holder may be authorised to process Personal Data without the User’s consent or any other of the legal bases specified below, until the User objects (“opt-out”) to such processing. However, this does not apply if the processing of Personal Data is governed by European legislation on the protection of Personal Data;
  • The processing is necessary for the execution of a contract with the User and/or for the execution of pre-contractual measures;
  • the processing is necessary to fulfil a legal obligation to which the Holder is subject;
  • the processing is necessary for the performance of a task in the public interest or for the exercise of public powers vested in the Holder;
  • processing is necessary for the pursuit of the legitimate interest of the Holder or of a third party.

However, it is always possible to ask the Holder to clarify the concrete legal basis of each processing operation and in particular to specify whether the processing operation is based on the law, provided for by a contract or necessary to conclude a contract.

 

Location

The Data are processed at the operating offices of the Owner and in any other place where the parties involved in the processing are located. For further information, please contact the Data Controller.

The User’s Personal Data may be transferred to a country other than that in which the User is located. To obtain further information on the place of processing, the User may refer to the section on the details of the processing of Personal Data.

You have the right to obtain information about the legal basis for the transfer of Data outside the European Union or an international organisation governed by public international law or consisting of two or more countries, such as the UN, and about the security measures taken by the Data Controller to protect the Data.

The User may check whether one of the above transfers takes place by examining the section of this document relating to the details of the processing of Personal Data or request information from the Holder by contacting him at the contact details given in the opening.

 

Retention period

Data are processed and stored for the time required for the purposes for which they were collected.

Therefore:

  • Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of such contract is completed.
  • Personal Data collected for purposes related to the legitimate interest of the Owner will be retained until such time as such interest is satisfied. The User may obtain further information regarding the legitimate interest pursued by the Holder in the relevant sections of this document or by contacting the Holder.

When processing is based on the User’s consent, the Holder may retain the Personal Data for longer until such consent is revoked. In addition, the Holder may be obliged to retain Personal Data for a longer period in accordance with a legal obligation or by order of an authority.

At the end of the retention period the Personal Data will be deleted. Therefore, upon expiry of this period, the right of access, deletion, rectification and portability of the Data may no longer be exercised.

Purposes of the Treatment of the collected Data.

User Data is collected to enable the Owner to provide its Services, as well as for the following purposes: Payment Management, Contacting the User, Contact Management and Message Sending, Interaction with Live Chat Platforms, Location Based Interactions, Platform and Hosting Services, Statistics, Advertising, Viewing Content from External Platforms, Managing Landing Pages and Invitation Pages and Remarketing and Behavioural Targeting.

To obtain further detailed information on the purposes of the processing and on the Personal Data specifically relevant for each purpose, the User may refer to the relevant sections of this document.

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

 

Contact the User

Mailing list or newsletter (this Website)

By registering for the mailing list or newsletter, the User’s email address is automatically included in a list of contacts to which email messages containing information, including commercial and promotional information, relating to this Web Site may be transmitted. The User’s email address may also be added to this list as a result of registering for this Website or after making a purchase.

Personal Data collected: zip code; city; surname; email; address; country; first name; telephone number.

Contact by phone (this Website)

Users who have provided their telephone number may be contacted for commercial or promotional purposes related to this Website, as well as to fulfill support requests.

Personal Data Collected: Telephone Number.

Contact form (this Website)

The User, by filling in the contact form with his/her Data, consents to their use to respond to requests for information, quotes, or any other nature indicated in the header of the form.

Personal Data collected: last name; email; first name; telephone number.

Managing contacts and sending messages

This type of service allows you to manage a database of email contacts, telephone contacts or any other type of contacts used to communicate with you.

These services may also allow you to collect data relating to the date and time of display of messages by the User, as well as the User’s interaction with them, such as information on clicks on links placed in messages.

Mailchimp (The Rocket Science Group, LLC.)

Mailchimp is an email address and message management service provided by The Rocket Science Group, LLC.

Personal Data collected: Last name; Usage data; email; address; country; first name; telephone number; company name; gender; username; various types of Data.

Place of processing: United States – Privacy Policy. Subject adhering to the Privacy Shield.

 

Management of payments

Payment management services allow this Website to process payments by credit card, bank transfer or other means. The data used for payment are acquired directly from the operator of the payment service requested without being in any way processed by this Web Site.

Some of these services may also allow the scheduled sending of messages to the User, such as emails containing invoices or notifications regarding payment.

BPER Banca S.p.A.

Gestpay is a payment service provided by BPER Banca S.p.A.

Personal Data collected: various types of Data as specified by the privacy policy of the service.

Place of processing: Italy – Privacy Policy.

PayPal (Paypal)

PayPal is a payment service provided by PayPal Inc., which allows the User to make payments online.

Personal Data Collected: various types of Data as specified by the privacy policy of the service.

Place of treatment: See the privacy policy of Paypal – Privacy Policy.

 

Management of landing pages and invitation pages

This type of service allows you to build and manage landing pages and invitation pages, i.e. presentation pages of a product or service, which can allow you to enter your contact information, such as email address.

The management of these pages involves the processing, by these services, of Personal Data collected through these pages, including those of Usage Data.

Mailchimp Landing Page (The Rocket Science Group LLC)

Mailchimp Landing Page is a landing page management service provided by The Rocket Science Group LLC that allows this Web Site to collect email addresses of Users interested in its service.

Mailchimp Landing Page allows the Data Controller to track and analyze the response of the User, in terms of traffic or behavior, in relation to changes in the structure, text or any other component of the landing pages created.

Personal Data collected: email.

Place of Processing: United States – Privacy Policy. Subject adhering to the Privacy Shield.

 

Interaction with live chat platforms

This type of service allows you to interact with live chat platforms, operated by third parties, directly from the pages of this Website. This allows the User to contact the support service of this Web Site or this Web Site to contact the User while browsing its pages.

If a service of interaction with live chat platforms is installed, it is possible that, even if the Users do not use the service, the same collects Usage Data relating to the pages on which it is installed. In addition, live chat conversations may be recorded.

Facebook Messenger Customer Chat (Facebook, Inc.)

Facebook Messenger Customer Chat is an interaction service with the Facebook Messenger live chat platform, provided by Facebook, Inc.

Personal Data Collected: Cookies; Data Provided While Using the Service; Usage Data; About Me.

Place of Processing: United States – Privacy Policy. Subject adhering to the Privacy Shield.

 

Location-based interactions

Non-continuous geolocation (this Website)

This Web Site may collect, use and share your Geographic Location Data in order to provide location-based services.

Most browsers and devices provide by default tools to deny geographical tracking. If you have expressly authorized this possibility, this Web Site may receive information about your actual geographic location.

The geographical location of the User is not continuous, upon specific request of the User or when the User does not indicate in the appropriate field the place where it is located and allows the application to automatically detect the location.

Personal Data collected: geographical location.

 

Advertising

This type of service allows the User Data to be used for commercial communication purposes in various forms of advertising, such as banners, also in relation to the User’s interests.

This does not mean that all Personal Data is used for this purpose. Data and conditions of use are indicated below.

Some of the services listed below may use Cookies to identify you or use the technique of behavioral retargeting, ie display advertising tailored to your interests and behavior, also detected outside of this Web Site. For more information about this, we suggest that you check the privacy policies of the respective services.

In addition to the opt-out options offered by the following services, you may opt-out of receiving cookies from a third-party service by visiting the opt-out page of the Network Advertising Initiative.

Google AdSense (Google Inc.)

Google AdSense is an advertising service provided by Google Inc. This service uses the “Doubleclick” cookie, which tracks your use of this Web site and your behavior in relation to the advertisements, products and services offered.

The User can decide at any time not to use the Doubleclick cookie by deactivating it: google.com/settings/ads/onweb/optout.

Personal Data Collected: Cookies; Usage Data.

Place of processing: United States – Privacy Policy – Opt Out. Subject adhering to the Privacy Shield.

 

Remarketing and behavioral targeting

This type of service enables this Web Site and its partners to communicate, optimize and serve advertisements based on the User’s past use of this Web Site.

This activity is carried out through the tracking of Usage Data and the use of Cookies, information that is transferred to partners to whom the activity of remarketing and behavioral targeting is linked.

In addition to the opt-out options offered by the following services, you may opt out of receiving cookies relating to a third party service by visiting the opt-out page of the Network Advertising Initiative.

Facebook Remarketing (Facebook, Inc.)

Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that links the activity of this Web Site with the Facebook advertising network.

Personal Data Collected: Cookies; Usage Data.

Place of processing: United States – Privacy Policy – Opt Out. Subject adhering to the Privacy Shield.

 

Platform and hosting services

These services are intended to host and operate key components of this Web Site, making it possible to provide this Web Site from a single platform. These platforms provide the Owner with a wide range of tools such as, for example, analytical tools, for the management of user registration, for the management of comments and database, for electronic commerce, for the processing of payments, etc.. The use of such tools involves the collection and processing of Personal Data. Some of these services operate through servers located geographically in different locations, making it difficult to determine the exact location where the Personal Data is stored.

Shopify (Shopify Inc.)

Shopify is a platform provided by Shopify Inc. that allows the Owner to develop, operate and host an e-commerce website.

Personal Data Collected: various types of Data as specified in the privacy policy of the service.

Place of processing: Canada – Privacy Policy. Subject adhering to the Privacy Shield.

 

Statistics

The services contained in this section allow the Data Controller to monitor and analyse traffic data and are used to keep track of the User’s behaviour.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this website, compiling reports and sharing them with other services developed by Google.

Google may use your Personal Data to contextualize and customize ads from its advertising network.

Personal Data Collected: Cookies; Usage Data.

Place of processing: United States – Privacy Policy – Opt Out. Subject adhering to the Privacy Shield.

Extension Display Advertisers for Google Analytics (Google Inc.)

Google Analytics on this Website may use advertising based on Google’s interests, third party audience data and information from the DoubleClick cookie to extend the statistics with demographic data, interests and data on interactions with advertisements.

Personal Data Collected: Cookies; Usage Data.

Place of processing: United States – Privacy Policy – Opt Out. Subject adhering to the Privacy Shield.

Statistics collected directly (this Website)

This Website uses an internal statistics system, which does not involve third parties.

Personal Data Collected: Cookies; Usage Data.

Monitoring conversions of Google Ads (Google Inc.)

Google Ads conversion tracking is a statistics service provided by Google Inc. that links data from the Google Ads ad network with actions taken within this Web site.

Personal Data Collected: Cookies; Usage Data.

Place of processing: United States – Privacy Policy. Subject adhering to the Privacy Shield.

Monitoring conversions of Facebook Ads (Facebook pixels) (Facebook, Inc.)

Facebook Ads (Facebook pixels) conversion tracking is a statistics service provided by Facebook, Inc. that links data from the Facebook ad network with actions taken within this Web Site. The Facebook pixel monitors conversions that can be attributed to Facebook, Instagram and Audience Network ads.

Personal Data Collected: Cookies; Usage Data.

Place of processing: United States – Privacy Policy. Subject adhering to the Priva

The User has the right to object to this profiling activity at any time. To find out more about the User’s rights and how to exercise them, the User can refer to the section of this document relating to Users’ rights.

 

Sale of goods and services online

The Personal Data collected is used for the provision of services to the User or for the sale of products, including payment and possible delivery. The Personal Data collected to complete the payment can be those relating to the credit card, the bank account used for the transfer or other payment instruments provided. The Payment Data collected by this Website depends on the payment system used.

 

Personal Data collected through sources other than the User

The Owner of this Website may have legitimately collected Personal Data relating to the User without his or her involvement, drawing on sources provided by third parties, in accordance with the legal bases described in the section on the legal bases of processing.

If the Holder has collected Personal Data in this way, the User may find specific information about the sources in the respective sections of this document or by contacting the Holder.

 

Automated decision-making processes

When a decision that may produce legal effects for the User or may affect his person in a similarly significant way is taken exclusively by technological means and without human intervention, there is an automated decision-making process.

Within the scope of the purposes described in this document, this Website may use your Personal Data to make decisions based in whole or in part on automated processes. This Website uses automated decision-making processes to the extent necessary to conclude or execute a contract between the User and the Holder or, if required by law, with the prior consent of the User.

Automated decisions depend on technological tools provided by the Owner or third parties and are generally based on algorithms that meet predefined criteria. The logic behind automated decision-making processes aims to:

  • allow or improve the decision-making process;
  • to ensure that Users are treated fairly and impartially;
  • reduce the potential damage resulting from human error, personal factiousness or other similar circumstances that could lead to discrimination or imbalance in the treatment of individuals;
  • reduce the risk of breach of contract by the User.

For further information on the purpose, any third party services and the logic specifications of the automated decision-making processes adopted by this Website, the User may refer to the respective sections of this document.

Effects of automated decision-making processes and rights of Users subject to them

Users subject to this type of processing may exercise specific rights to prevent or limit the potential effects of automated decision-making processes. In particular, Users have the right to:

  • to receive an explanation of any decision taken as a result of an automated decision making process and to express an opinion in this regard;
  • Challenge the decision by asking the Holder to reconsider the decision or take a new decision on a different basis;
  • request and obtain from the Titoalre a human intervention in the treatment. To obtain further information on Users’ rights and their exercise, the User may refer to the section of this document relating to Users’ rights.

 

User Rights

Users may exercise certain rights with regard to the Data processed by the Owner.

In particular, the User has the right to:

  • revoke the consent at any time. The User may revoke his or her consent to the processing of his or her Personal Data as expressed above.
  • oppose the processing of their Data. The User may object to the processing of his/her Personal Data when it takes place on a legal basis other than consent. Further details on the right to object are given in the section below.
  • access your Data. The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the processing and to receive a copy of the Data processed.
  • verify and request correction. The User may verify the correctness of his/her Data and request that it be updated or corrected.
  • obtain the limitation of the treatment. When certain conditions are met, the User may request that the processing of his/her Data be limited. In this case, the Data Controller will not process the Data for any other purpose than their storage.
  • obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User may request the cancellation of his/her Data by the Owner.
  • receive their Data or have them transferred to another data controller. The User has the right to receive his Data in a structured format, commonly used and readable by automatic device and, where technically feasible, to obtain the transfer without hindrance to another owner. This provision is applicable when the Data is processed by automated means and the processing is based on the User’s consent, on a contract to which the User is a party or on contractual measures connected to it.
  • lodge a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.

 

Details of the right to object

When Personal Data are processed in the public interest, in the exercise of public powers vested in the Data Controller or to pursue a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation.

Users are reminded that, if their Data is processed for direct marketing purposes, they may object to the processing without giving any reason. To find out if the Owner processes data for direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise your rights

In order to exercise the User’s rights, Users may address a request to the Owner’s contact details indicated in this document. Requests are filed free of charge and processed by the Holder as soon as possible, in any case within one month.

 

Cookie Policy

This Website uses Cookies. For more information and to view the detailed information, the User may refer to the Cookie Policy.

More information about processing

Defense in court

The User’s Personal Data may be used by the Owner in court or in the preparatory stages for its possible establishment to defend against abuse in the use of this Website or related Services by the User.

The User declares to be aware that the Owner may be obliged to disclose the Data by order of the public authorities.

Specific information

At your request, in addition to the information contained in this privacy policy, this Web Site may provide you with additional and contextual information regarding specific Services, or the collection and processing of D

If the changes involve processing whose legal basis is the consent, the Owner will collect the User’s consent again, if necessary.

 

Definitions and legal references

Personal Data (or Data)

Personal data are any information that, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage Data

This is the information automatically collected through this Web Site (also by third party applications integrated into this Web Site), including: IP addresses or domain names of computers used by the User connecting to this Web Site, addresses in URI (Uniform Resource Identifier), the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.).) the country of origin, the characteristics of the browser and operating system used by the visitor, the various time connotations of the visit (for example, the time spent on each page) and details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the User’s computer environment.

User

The individual using this Web Site who, unless otherwise specified, is the same as the Interested Subject.

Interested party

The natural person to whom the Personal Data refers.

Data Controller (or Responsible)

The natural person, legal entity, public administration and any other entity that processes personal data on behalf of the Holder, as set forth in this privacy policy.

Data Controller (or Holder)

The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of the processing of personal data and the instruments adopted, including the security measures relating to the operation and use of this Website. The Data Controller, unless otherwise specified, is the owner of this Web Site.

This Website (or this Application)

The hardware or software tool through which User Personal Data is collected and processed.

Service

The Service provided by this Web Site as defined in the relevant terms (if any) on this site/application.

European Union (or EU)

Unless otherwise stated, any reference in this document to the European Union shall be deemed to extend to all current Member States of the European Union and the European Economic Area.

Cookies

Small amount of data stored within the User’s device.

About Me

Provides access to the ‘About Me’ section of the profile.

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Legal references

This privacy policy has been drawn up on the basis of a number of legislative systems, including Articles 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise stated, this privacy policy applies exclusively to this Website.

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